the entire directory only in Customer_Management/Customer_Support

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• CaseBank Technologies Inc. - CaseBank develops and delivers experience-based Decision Support solutions reducing equipment maintenance costs and increasing uptime for the manufacturing, aerospace, petrochemical, and related sectors.
• ContactLife - Provides businesses with a fresh new perspective on customer contact strategies
• Customer Contact Solutions - Complete customer contact solutions enabling clients to outsource all or any part of their inbound and outbound customer contact needs.
• Customer Focus Consulting - Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
• Customers in Focus - Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
• FrontZone Corporation - Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
• GEM - Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
• Inq.com - Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
• Island Data - Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
• KR Consulting - Management consulting firm for help desks and customer support centers.
• Maconomy - Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
• PhoneWare Call Center - PhoneWare call center solutions serving the telecommunications, educational, pharmaceutical, travel and tourism, insurance, financial and automotive industries.
• Pivotal Corporation - XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
• Platinum Rule - Learn more about how charismatic you are and how charisma affects you personal and professional success.
• Quality3 - Call center consultant services for customer satisfaction and improved business.
• SSI Partners - Offers help in maximizing the revenue and cost savings via remote service offerings.
• SafeHarbor Technology Corp. - Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.
• Sanad - Provides customer support services to businesses, including training and outsourcing.
• SearchCRM.com - Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.
• Sitel Corporation - Delivering telephony based customer relationship management solutions and project management.
• Sms for Service - Ensuring service excellence with the use of innovative sms technology,a short code number and the Internet.
• Stream International, Inc. - Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
• The ITIL Open Guide - A public wiki site dedicated to the ITIL approach to IT and customer support and management.
• The Service Support Forums - Online forums and message board dedicated to service management and customer support.
• UltraFeedback - Research consulting firm that aligns organizations with their customers.
• Unicom Telecommunications - Specializing in order fufillment for each and every business type.

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